PREAMBLE

These conditions of sale are concluded exclusively between the brand “ OFFKA ” (The seller) represented by the company LB Entreprise registered under the siret number 90934752800020, whose head office is located at 1725 route Départementale 6007 06250 Villeneuve-Loubet , and any natural person purchasing one or more products offered for sale in the store area of ​​the Site, hereinafter referred to as “The customer”.

Article 1: object

These General Conditions of Sale aim to define the contractual relations between OFFKA and the Customer and the conditions applicable to any purchase made through the website www.offka.co

The sale is reserved for adults or minors with parental authorization.

By agreeing to these Terms of Sale, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of minor age in your care to buy on this online sales site.

The General Terms and Conditions may be subject to modification, the applicable conditions are those in force on the Site on the date your order is placed. It is therefore up to the Customer to refer to it during each order validation.

Article 2: DESCRIPTION OF PRODUCTS

The Items available for sale are those which appear on the Site.

The Products presented on the Site are each subject to a description, mentioning their main characteristics.

The photographs of the products sold on the Site are as accurate and faithful to reality as possible but cannot ensure perfect similarity with the product offered, particularly in terms of colors which may be slightly different due to internet transmission and materials.

OFFKA reserves the right to withdraw from sale, at any time, any Item present on the Site and/or to replace or modify any information associated with the Items appearing on this Site.

In the event that an Item is unavailable, after placing their Order, the Customer will be informed by email , and their order will therefore be automatically canceled and the corresponding amount refunded.

Article 3: PRICE

All product prices are indicated in euros, all taxes included (TTC) and excluding specific shipping costs. The amount of shipping costs is specified on the Site before validation of the Order.

However, in the event of a purchase by a Buyer residing outside the European Union, French VAT is not due, and the Buyer must pay the taxes in force in his country of residence. This amount is calculated automatically on the invoice.

The seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the Customer.

The Items remain the entire property of OFFKA until full payment of the price, which the Customer acknowledges and accepts.

Article 4: ORDERS

To order Products on the Website www.offka.co , the customer must provide an email address and a valid delivery address, and acknowledges by these general conditions of sale that any exchange with the seller may take place by means of of this address.

The Customer undertakes to provide complete, non-erroneous personal information that will enable their precise identification in any situation. Any fanciful or slanderous personal information may result in the closure of the Customer's account and the cancellation of their Order.

When placing an order, the Customer must select the chosen Items, and indicate the desired quantities. The Customer has the possibility to check the details of his order and its total price, and to return to previous pages to possibly correct the contents of his basket, before validating it and making payment. After validation of the order by the Seller, the Customer receives a confirmation by e-mail.

OFFKA will be entitled to refuse any order placed by a customer with whom there is a dispute relating to the payment of a previous order as well as any order that does not comply with these General Conditions of Sale.

The customer accepts these general conditions of sale when ordering.

Article 5: PAYMENT AND SECURITY

Payment is due immediately upon ordering by credit card (CB, Visa, American Express, MasterCard). The Customer's bank card is debited at the time of validation of the order for the entire amount and the sums paid cannot at any time be considered as deposits or advance payments.

By providing their banking information during the sale, the Customer authorizes the Seller to debit their card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately automatically terminated and the order cancelled.

OFFKA uses Stripe and ApplePay online payment solutions.

They are secured by a solution which presents highly secure pages for entering payment data: card number, expiration date and visual cryptogram.

This platform encrypts and then transmits this payment data to the bank, in complete confidentiality and makes it inaccessible to a third party.

Article 6: SHIPPING AND DELIVERY

The online sales offers presented on the site are open to consumers residing in France, the European Union and outside the European Union.

Orders placed on the site www.offka.co are shipped within 24 to 72 hours from Monday to Friday. Orders placed on a Saturday, Sunday or public holiday will be processed the first following business day.

Thanks to the shipping number, the Customer can follow the progress of his package on the website of the carrier chosen by the Customer.

The Customer will receive an Order number by email confirming that it has been received. The Customer will be informed of the different stages of their Order by email.

If the delivery address provided by the Customer is not valid and therefore results in a return of the package for non-receipt at the address indicated, the costs of reshipping the package to the new address transmitted will be the responsibility of the Customer.

RECEPTION:

The Customer fully and exclusively assumes the risks relating to the Items from their delivery.

It is up to the Buyer to check the condition and possible damage that may affect the Items upon receipt.

Likewise, he must note that the Items delivered conform to what was agreed at the time of placing the Order but also that the quality, quantity and references of the Products are respected.

The Buyer acknowledges having fully verified these aspects of the Products ordered at the time of delivery.

The Buyer undertakes, after opening and checking the contents of the package(s) in the presence of the carrier, to sign the delivery receipt presented by the delivery person.

Any comments must be reported to the carrier and on the delivery note.

The words "subject to unpacking" are not accepted and in no way cover the Buyer in the event of damage subsequently noted after unpacking their package.

If a problem arises with a Product (tear, stain, etc.), the Buyer's refusal is obligatory on the Product damaged during transport, he will have the delivery person co-sign and will keep a copy of the delivery note. As such, OFFKA disclaims all liability in the event of damage noted after the transfer of ownership carried out at the time of delivery.

Strict application of these recommendations will lead to rapid and efficient settlement in the event of a delivery problem, and will allow the Buyer to calmly approach receipt of their Products.

Delivery costs and times can be viewed in the “Delivery and returns” section at the footer of the site. Delivery times are given for information purposes only; if they exceed thirty days from the order, the sales contract may be terminated and the Customer reimbursed . 

For orders shipped outside the European Union, customs fees may be applied by the carrier depending on local legislation in force. It is the customer's responsibility to know the formalities in the territory concerned and to pay these costs if applicable.

Article 7: RIGHT OF WITHDRAWAL

In accordance with article L121-21 of the Consumer Code, the Customer has a period of fourteen working days from the date of receipt of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty with the exception, where applicable, of return costs.

Returns of products must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be remarketed in new condition; they must be accompanied by a copy of proof of purchase.

OFFKA reserves the right to refuse reimbursement for the returned Product in the event that the conditions previously mentioned are not respected.

The right of withdrawal can be exercised by contacting the Company by e-mail: client@offka.co, the return must be made to the address indicated on the return e-mail.

Within the framework of the right of withdrawal, the costs and risks linked to the return remain the responsibility of the Customer.

Sales during sales periods or other commercial offers are neither exchangeable nor refundable.

By accepting these General Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal procedures.

Article 8: AFTER-SALES SERVICE

For any information or questions, for order tracking, to exercise the right of withdrawal or to invoke the guarantee, the customer must contact customer service by email at the following contact details:

email address: client@offka.co

Or by filling out the contact form located on the contact page of the site.

Article 9: GUARANTEES

All products offered on the site www.offka.co benefit from the legal guarantee provided for by articles 1641 et seq. of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the seller. who will take it back, exchange it or refund it.

If you receive a defective item in your order, please email us at: client@offka.co containing your order number to notify us of the problem. We will then do what is necessary to reship a package to you or reimburse the item.

Article 10: INTELLECTUAL PROPERTY

All texts, comments, works, illustrations and images reproduced on the site www.offka.co are reserved under copyright as well as intellectual property and for the entire world. As such and in accordance with the provisions of the intellectual property code, only use for private use is authorized, subject to different or even more restrictive provisions of the intellectual property code. Any total or partial reproduction of the site www.offka.co is strictly prohibited, whether in the form of a photo, logo, visual or text, without prior agreement.

Article 11: RESPONSIBILITY

OFFKA has, for all stages of access to the site, the ordering process, delivery, customer service or subsequent services, only an obligation of means. OFFKA ’s responsibility cannot be held responsible for all inconveniences or damages inherent in the use of the Internet network, in particular loss of data, intrusion, viruses, interruption of service, and other involuntary problems , or for any event qualified as force majeure, in accordance with case law .

In the event of force majeure as recognized by the French courts, the Parties will be authorized to cancel any obligation imposed on them under the General Terms and Conditions.

Force majeure means in particular any event beyond the control of the Parties, which prevents the Parties from performing their obligations or which deprives the General Conditions of Sale of cause or purpose.

The computerized records kept in OFFKA's information systems under reasonable security conditions will be considered as proof of communication, orders and payments made between the Brand and the Customer.

Article 12: COMMERCIAL OFFERS AND NEWSLETTER

OFFKA may send Customers commercial offers by mail, email, SMS, telephone or via all web spaces run by OFFKA on social networks, subject to prior acceptance.

The Customer has the right at any time to object to commercial prospecting mailings free of charge, by clicking on the “unsubscribe” link appearing in each email.

Article 13: PROTECTION OF PERSONAL DATA AND CONFIDENTIALITY

By adhering to these general conditions of sale, you consent to our collection and use of this data for the execution of this contract.

All personal data concerning the Customer collected by OFFKA are treated with the strictest confidentiality, in accordance with the provisions of law 78-17 of January 6, 1978 relating to Information Technology, Files and Liberties, for the purposes of processing Orders .

Customers' personal information and data are necessary for the management of Orders and relationships with Customers, as well as to keep them informed of all offers and commercial information likely to be of interest to them.

They may be transmitted to service providers and contractual partners who intervene and contribute to the management of Orders.

This information and the management of Orders are also kept for security purposes, in order to comply with legal and regulatory obligations and as well as to allow OFFKA to improve and personalize the services offered to Customers.

In accordance with the Data Protection Act of January 6, 1978, the Customer may exercise his or her right of access, modification, cancellation/deletion, opposition, limitation or portability. To do this, he must contact us by email at the following address: hello@offka.co

Article 14: COOKIE POLICY

On the site www.offka.co we use cookies to facilitate the link between our visitors and our content and to allow the development of statistics on the visits we receive.

Cookies on the site are used to collect information about how you interact with our website and allow us to remember you. We use this information to improve and personalize your browsing experience. They also allow us to perform analyzes and statistics relating to our visitors, both on this site and on other media.

Cookies are small data files stored in the browser used by visitors to our website. The server records this user's visit later when they access our content again. This information does not reveal their identity, personal data, or access to content stored on that computer, but allows our system to identify the user as a specific user who has previously visited our website, viewed pages specific, etc. which also allows us to record your personal preferences and technical information, such as the number of visits or the pages visited.

If you do not want cookies to be stored in your browser or prefer to receive information each time a cookie is to be installed, you can set your browsing options to work this way. Most browsers generally allow the management of cookies in 3 different ways:

- always reject cookies;

- the browser will ask the user to install cookies;

- always accept cookies;

- Your browser may also include the possibility of choosing in detail which cookies you wish to install on your computer. More specifically, the user will be able to accept one of the following options:

- refuse cookies from certain domains;

- refuse third-party cookies;

- accept non-persistent cookies (which will be deleted when you close the browser);

- allows the server to create cookies for another domain.

To authorize, know, block or delete cookies installed on your computer, use the settings option of the browser installed on your computer.

You will find more information on configuring the most used browsers here:

• Internet Explorer: Settings -> Internet Options -> Privacy -> Configuration. For more information, see Microsoft Support or browser Help.
• Firefox: Settings -> Options -> Privacy -> History -> Custom configuration. For more information, see Mozilla Support or browser Help.
• Chrome: Settings -> Advanced settings -> Privacy -> Content settings. For more information, see Google Support or browser help.
• Safari: Preferences -> Security. For more information, see Apple Support or browser Help.

Article 15: MODIFICATION OF THE GENERAL CONDITIONS OF SALE

Taking into account possible changes to the Site and regulations, OFFKA reserves the right to modify the general conditions of sale at any time.

In the event of modification, the general conditions of sale in force on the day of the order will be applied to each order.

Article 16: APPLICABLE LAW

These general conditions are subject to French law. This is the case for substantive rules as well as for formal rules.

ACCEPTANCE OF THE GENERAL CONDITIONS BY THE CUSTOMER

The Customer acknowledges having read these General Conditions carefully.

By registering on the Site, the Customer confirms having read the General Conditions and accept them, making him contractually bound by the terms of these General Conditions.

In the event of a dispute or complaint, the consumer must contact the seller as a priority to obtain an amicable solution.

Article 17: DISPUTES

OFFKA cannot be held responsible, towards a member or a third party, for any indirect damage, any operating loss, profit or turnover, occurring in any way whatsoever, even if this damage or this loss or damage was foreseeable by the seller, or if its possibility had been brought to his attention.

Article 18: PARTIAL NON-VALIDITY

If one or more stipulations of these general conditions are held to be non-validated or declared as such in application of a law, a regulation, or following a final decision of a competent court, the other stipulations will retain all their validity. strength and scope.

Contact

If you have any questions for us, please do not hesitate to contact us using the following address: hello @offka.co